Performance Support Guides
Every engagement starts the same way.
Discovery Call
$500
60 minutes. Non-refundable. Credits in full to your first invoice if you proceed.
System-Language Fitting Fee
$500
One-time, applied to every build. Adapts the guide's language to your internal systems and terminology.
Guide Pricing
Aidline-Family — Aidline, Caseline, Lendline, Workline, Reentryline
Foundation
3 situations, single role
$6,500
Standard
5 situations, full role coverage
$9,500
Comprehensive
8 situations, multiple roles or expanded set
$14,000
Enterprise
12+ situations, custom multi-role/multi-site scoping
$20,000+
Annual Update Retainer: 15% of build price — keeps your guide current as regulations, policies, or workflows change.
Guide Pricing
Chartline — priced separately, direct PHI/HIPAA exposure
Comprehensive
8 situations
$20,000
Annual Update Retainer: 20% of build price — keeps your guide current as regulations, policies, or workflows change.
Guide Pricing
Supervisorline & Peopleline — HR/People Operations
Foundation
Single category build
$5,000
Full Build
Standalone / cold sale
$12,000
Full Build
Existing Rudolph CX client (cross-sell)
$9,600–10,200
Enterprise
Multi-entity, custom routing, ongoing legal review
$20,000+
Annual Update Retainer: 20% of build price — keeps your guide current as regulations, policies, or workflows change.
Guide Pricing
Tendline℠ — priced separately, direct care/home health physical-safety exposure
Foundation
3 situations, single role
$9,000
Standard
5 situations, full role coverage
$15,000
Comprehensive
8 situations, multiple roles or expanded set
$25,000
Enterprise
12+ situations, custom multi-role/multi-site scoping
$36,000+
Annual Update Retainer: 22% of build price — above the standard 15%, reflecting a regulatory surface spanning multiple NC statutes plus multiple federal frameworks.
Guide Pricing
Rosterline℠ — priced between Chartline and Tendline, pre-hire screening exposure
Foundation
2 situations, single role
$8,200
Standard
3 situations, full role coverage
$13,800
Comprehensive
5 situations, multiple roles or expanded set
$22,500
Enterprise
Custom multi-role/multi-site scoping
$34,000+
Annual Update Retainer: 21% of build price — above the standard 15%, reflecting six overlapping federal and state pre-hire frameworks that shift independently of one another.
50% deposit before work begins, 50% on delivery.